{"id":5348,"date":"2026-08-19T11:05:53","date_gmt":"2026-08-19T11:05:53","guid":{"rendered":"https:\/\/www.hhfresh.co.uk\/devsite\/?page_id=5348"},"modified":"2026-08-25T09:09:18","modified_gmt":"2026-08-25T09:09:18","slug":"delivery-information","status":"publish","type":"page","link":"https:\/\/www.hhfresh.co.uk\/devsite\/delivery-information\/","title":{"rendered":"Delivery Information"},"content":{"rendered":"\t\t
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Delivery Information<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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At H&H Fresh Ltd<\/strong>, we aim to deliver your groceries safely, efficiently, and at the freshest possible quality. Please read the information below to understand how our delivery service operates<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Delivery Areas<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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We currently deliver once per week<\/strong> to selected postcode areas only.<\/p>

Our delivery service is currently available for the following postcode areas:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tLU1<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tLU2<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tLU3<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tLU4<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tLU5<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tLU6<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tHP18<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tHP19<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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    We currently deliver to residential house addresses only (Ground Floor Delivery Only).<\/strong><\/p>

    At present, we are unable to deliver to flats, apartments, or commercial premises.<\/strong><\/p>

    Customers living in flats may still create an H&H Fresh account and place orders for delivery to an eligible house address belonging to a friend or family member within our delivery area.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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    Delivery Schedule<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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    Delivery days depend on your delivery postcode.<\/p>

    Please refer to our Delivery Schedule<\/strong> to see:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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    • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tOrder cut-off day and time <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
    • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tDelivery day <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
    • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tDelivery time slot <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
    • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tApplicable delivery charge <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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      Orders placed after the cut-off time will automatically be scheduled for the following week’s delivery.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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      Delivery Schedule<\/div>\n
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      Chosen Delivery Address<\/div>\n
      Place your Order By<\/div>\n
      Delivery Day & Time<\/div>\n<\/div>\n
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      LU5 & LU6<\/div>\n
      Monday (9:00pm)<\/div>\n
      Tuesday (9:00am to 2:30pm Free<\/span> & 4:00pm to 10:30pm 29p<\/span>)<\/div>\n<\/div>\n
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      LU3 & LU4<\/div>\n
      Monday (9:00pm)<\/div>\n
      Wednesday (9:00am to 2:30pm Free<\/span> & 4:00pm to 10:30pm 29p<\/span>)<\/div>\n<\/div>\n
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      LU1 & LU2<\/div>\n
      Wednesday (9:00pm)<\/div>\n
      Thursday (9:00am to 2:30pm Free<\/span> & 4:00pm to 10:30pm 29p<\/span>)<\/div>\n<\/div>\n
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      HP18 & HP19<\/div>\n
      Wednesday (9:00pm)<\/div>\n
      Friday (9:00am to 2:30pm Free<\/span> & 4:00pm to 10:30pm 29p<\/span>)<\/div>\n<\/div>\n<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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      Delivery Charges<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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      Please Note:<\/strong> Orders placed after the published cut-off time will automatically be scheduled for the next available delivery day for your postcode. Delivery days and times are based on the delivery postcode selected during checkout.<\/p>

      Minimum Order<\/strong><\/p>

      The minimum order value is \u00a320.00<\/strong>.<\/p>

      Mango Boxes and Whole Watermelons are excluded when calculating the minimum order value.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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      Please Note:<\/strong> Orders placed after the published cut-off time will automatically be scheduled for the next available delivery day for your postcode. Delivery days and times are based on the delivery postcode selected during checkout.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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      Minimum Order<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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      The minimum order value is \u00a320.00<\/strong>.<\/p>

      Mango Boxes and Whole Watermelons are excluded when calculating the minimum order value.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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      Delivery Charges<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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      Delivery charges depend on your selected delivery time slot.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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      • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tMorning Delivery (9:00am \u2013 2:30pm): FREE <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
      • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tEvening Delivery (4:00pm \u2013 10:30pm): 29p <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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        Please refer to the Delivery Schedule for your postcode.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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        Delivery and Payment<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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        We deliver once per week<\/strong> according to your postcode area’s delivery schedule.<\/p>

        Where applicable, payment will be collected using your selected payment method at checkout.<\/p>

        Please ensure someone is available to receive your order during your chosen delivery time slot.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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        Fresh Produce & Weight-Based Products<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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        Some fresh fruit and vegetables are sold by weight.<\/p>

        For Example, Products such as Bottle Gourd (Dudhi), Potatoes, Papaya, Pumpkin<\/strong>, and similar items cannot always be cut to an exact requested weight.<\/p>

        Where this occurs, we will supply the closest available weight.<\/p>

        The final invoice may therefore vary slightly from your original order.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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        Failed Deliveries<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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        If we are unable to complete your delivery because:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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        • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tnobody is available to receive the order; <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
        • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tthe delivery address is incorrect; <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
        • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\taccess to the property is restricted; <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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          In this case, we may be unable to complete the delivery. Handling charge may be applied \u00a32.99 per Order for not deliver order.<\/p>

          Additional delivery charges may apply if a redelivery is requested.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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          Address Accuracy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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          Please ensure your delivery address, postcode, and contact details are accurate before placing your order.<\/p>

          Once an order has been prepared for delivery, we may not be able to change the delivery address.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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          Delivery Delays<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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          While we always aim to deliver within the scheduled delivery window, delays may occasionally occur due to:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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          • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tsevere weather; <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
          • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\ttraffic conditions; <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
          • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tvehicle breakdowns; <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
          • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tunexpected operational circumstances. <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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            If a significant delay occurs, we will contact you using the details provided with your order.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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            Contact Us<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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            If you have any questions about delivery, please contact us.<\/p>

            H&H Fresh Ltd<\/strong><\/p>

            \ud83c\udf10 Website: hhfresh.co.uk<\/strong><\/p>

            \ud83d\udce7 Email: sales@hhfresh.co.uk<\/strong><\/p>

            \ud83d\udcde Telephone: 07749 975727<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

            Delivery Information At H&H Fresh Ltd, we aim to deliver your groceries safely, efficiently, and at the freshest possible quality. Please read the information below to understand how our delivery service operates Delivery Areas We currently deliver once per week to selected postcode areas only. Our delivery service is currently available for the following postcode […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_eb_attr":"","footnotes":""},"class_list":["post-5348","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.hhfresh.co.uk\/devsite\/wp-json\/wp\/v2\/pages\/5348","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hhfresh.co.uk\/devsite\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hhfresh.co.uk\/devsite\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hhfresh.co.uk\/devsite\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hhfresh.co.uk\/devsite\/wp-json\/wp\/v2\/comments?post=5348"}],"version-history":[{"count":31,"href":"https:\/\/www.hhfresh.co.uk\/devsite\/wp-json\/wp\/v2\/pages\/5348\/revisions"}],"predecessor-version":[{"id":6045,"href":"https:\/\/www.hhfresh.co.uk\/devsite\/wp-json\/wp\/v2\/pages\/5348\/revisions\/6045"}],"wp:attachment":[{"href":"https:\/\/www.hhfresh.co.uk\/devsite\/wp-json\/wp\/v2\/media?parent=5348"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}